Relevant fact sheets

The DDA and your business

The DDA requires all businesses to make reasonable adjustments but, as every business is unique, the law has been designed so that you only have to make changes that are reasonable for your business.

The DDA requires all businesses to make reasonable adjustments

If you fail to do what is reasonable, a disabled person could take legal action against you for treating them unfairly. You need to take the DDA seriously.

You should consider the following when deciding what sort of adjustments are likely to be reasonable for your business:

  • Type of business
  • Size of the business and annual turnover
  • Cost of the adjustment
  • Disruption to the business while the work is being carried out
  • Practicality of carrying out the adjustment
  • Potential benefits to disabled customers and employees